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Terms of Use

Last updated: August 4, 2026

Acceptance of Terms

By accessing and using this website and our services, you agree to be bound by these terms of use. If you do not agree with any part of these terms, please do not use our website or services.

Service Description

Nord Bakery provides artisan baking services including sourdough subscriptions, pastry deliveries, custom cakes, baking workshops, and corporate catering. All services are subject to availability and our production capacity.

Orders and Payment

When you place an order through our website, you are making an offer to purchase the selected service. We reserve the right to accept or decline any order. Order confirmation will be sent via email within 24 hours of submission.

Payment terms will be communicated during order confirmation. We accept bank transfers and approved digital payment methods. Full payment is required before delivery or service provision unless otherwise arranged for corporate clients with invoicing agreements.

Pricing

All prices are listed in Danish Kroner (DKK) and include applicable taxes. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.

Delivery and Fulfillment

Delivery areas and schedules vary by service. We will specify delivery arrangements during order confirmation. Subscription services follow a regular delivery schedule agreed upon at the time of order.

Custom orders require advance notice as specified in the service description. We will make reasonable efforts to meet requested delivery dates but cannot guarantee fulfillment if circumstances beyond our control prevent timely production.

Cancellation and Refunds

Cancellations must be made at least 48 hours before scheduled delivery or service provision. Custom cake orders require 72 hours notice for cancellation. Cancellations made within these timeframes may incur a partial charge for ingredients already purchased or preparation already completed.

Subscription services can be paused or cancelled with one week's notice. Refunds for unused subscription periods will be calculated on a pro-rata basis.

Product Quality and Allergens

We use high-quality organic ingredients and follow food safety standards. However, our facility processes wheat, dairy, eggs, and nuts. While we take precautions, we cannot guarantee the absence of cross-contamination.

Customers with severe allergies should contact us before ordering to discuss whether we can safely accommodate their needs. We are not liable for allergic reactions if proper notification was not provided.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Nord Bakery or used with permission. You may not reproduce, distribute, or use any content without written permission.

Limitation of Liability

To the fullest extent permitted by law, Nord Bakery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.

Our liability for any claim related to our services is limited to the amount paid for the specific service in question.

Workshop Participation

Participants in baking workshops must follow safety instructions provided by our staff. We are not liable for injuries resulting from failure to follow instructions or from pre-existing health conditions not disclosed prior to participation.

Workshop participants grant us permission to take photographs during sessions for marketing purposes unless they explicitly opt out at the time of booking.

Website Use

You agree to use our website only for lawful purposes. You may not:

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites. Visiting linked sites is at your own risk.

Modification of Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These terms are governed by Danish law. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of Danish courts.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these terms, please contact us at:

Nord Bakery
Nørrebrogade 147
2200 København N
Denmark
Email: [email protected]